Course Description
ServiceNow is a cloud-based software platform providing technical support for IT service management, IT operations management, and business management in large organizations including help desk functionality. The main aim of ServiceNow is to develop custom applications according to the business requirements and improve the efficiency of the organization’s goals and objects using workflows. This software platform is built on the basis of the ITIL framework and processes. It mainly focuses to help organizations manage business operations, activities, tasks, and processes in a service-oriented approach. Mostly it uses machine learning to control data and digital workflows to make enterprises more agile and scalable.
Our ServiceNow training caters to the needs of a cross-section of users like fulfillers, developers, administrators, process owners, trainers, etc. The course curriculum is prepared by the best trainers to teach all the core and advanced topics. One can learn the ServiceNow tool course to excel theoretical and practical knowledge with real-time scenarios and assignments to get placed in top companies.
Certification
ServiceNow Admin Certification
Servicenow Developer Certification
Who This Course is for
Anyone interested to learn the ServiceNow tool is welcome to join this course
Curriculum
- 23 Sections
- 81 Lessons
- 8 Weeks
- Introduction to ITIL6
- Introduction to ServiceNow5
- User Administration4
- Data Management6
- Application Scopes5
- Modules, Forms and Views3
- Introduction to Service Now Scripting8
- Client-side Scripting6
- Server-side Scripting3
- Events & Notifications3
- Workflow Development4
- Debugging in Service Now4
- Advanced Database Features6
- Job Scheduling & Data Export-Import6
- CMDB3
- Integrations4
- Service Portal3
- Record Producers & Service Catalogs2
- System Update sets0
- Creating SLA & Schedule0
- Reporting0
- ACL's0
- ATF0
Requirements
- Basic JavaScript Fundamentals
- Bachelors Degree
- Masters Degree
Features
- Admin
- Development
Target audiences
- Everyone
- Bachelors
- Masters